Welcome to Requite Microfinance Inc. ("Requite," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our websites located at www.requite.tech and any related sub‑domains, our SimplyTip™ platform, mobile applications, hardware readers, dashboards, APIs, and all associated features or services (collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by the documents they expressly incorporate (our Privacy Policy, Cookie Notice, Fee Schedule, and any Product‑Specific Terms). If you do not agree, you may not use the Services.
BASICALLY… Using Requite means you accept these rules—plus our Privacy Policy, Cookie Notice, and any payment‑processor terms we link to. If you disagree, please don’t use the platform.
You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of forming a binding contract.
If you create an Account on behalf of an entity, you represent that you have authority to bind that entity and that "you" as used here includes the entity.
You agree to provide accurate, current, and complete information and to keep it updated. Safeguard your credentials and notify us immediately at support@requite.tech of any unauthorized use.
BASICALLY… Be an adult, tell the truth, and keep your password safe.
By creating an Account or using the Services, you consent to receive all notices, disclosures, statements, agreements, and other communications (collectively, "Communications") from us in electronic form—primarily by email to the address associated with your Account, in‑app messages, or posting within the dashboard.
You must maintain a valid, regularly‑monitored email address and update it promptly in your profile. Delivery of any Communication to the email address on record constitutes notice to you. If an email is returned as undeliverable, we may suspend access until you provide a new, valid address.
To access and retain electronic Communications, you need:
A device with an internet connection;
A current web browser with 128‑bit encryption and cookies enabled;
A valid email account; and
Either (i) sufficient storage to save Communications or (ii) a printer to print them.
You may withdraw your consent to receive Communications electronically by emailing support@requite.tech with subject line “E‑SIGN Withdrawal.” Withdrawal will not affect the legal validity of Communications delivered before the withdrawal took effect. If you withdraw consent, we may close your Account or charge a reasonable fee for paper copies and postal delivery.
You may request a paper copy of any electronic Communication within 180 days of issuance by contacting support. We reserve the right to charge a processing fee, as disclosed in the Fee Schedule.
Requite offers technology that enables Service Professionals and Communities to collect, track, pool, and receive tips or donations from Guests using EMV‑compliant NFC, QR codes, or web links. Requite itself is not a bank, money transmitter, or payroll provider; we facilitate payments through third‑party Payment Processors.
We may add, modify, or discontinue features at any time. Where a change is material, we will give reasonable notice (e.g., email or pop‑up).
Your use of the payment rails embedded in the Services is subject to the Processor Terms and Card‑Network Rules of Visa, Mastercard, American Express, Discover, NACHA, or other networks (collectively, "Network Rules"), which are incorporated by reference. To the extent of any conflict, those rules control.
You authorize Requite and its Processors to debit, hold, and credit your linked bank or card accounts in order to effect transactions, fees, refunds, chargebacks, and adjustments.
Our current fees are published in the Fee Schedule. You can access the fees we charge through your Partner Account (“Fees”). Our Fees are subject to change, and you are solely responsible for reviewing the fee schedule prior to placing an Order. Placement of an Order by you means you accept the Fees published at the time you place the Order.
Payout frequency and minimum thresholds are described in your dashboard. Settlement times are estimates and may be delayed by Network Rules, risk holds, or compliance reviews.
We do not provide tax or legal advice. You are solely responsible for determining, collecting, reporting, and paying any applicable income, employment, or sales taxes on tips you receive. Where required by law, Requite may file IRS Form 1099‑K or similar reports.
BASICALLY… We charge a small processing fee, pass the remainder to you, and you handle the taxes.
Your RequiteWallet™ belongs to you as a Service Professional and you are ultimately responsible for it’s Stored Balance. Tips via our platform can be distributed directly into your Wallet. External funds can be loaded into your wallet.
Stored Balance is held in custodial accounts with a regulated financial institution and safeguarded in accordance with applicable U.S. money‑services regulations. Funds are not insured by the FDIC or any other deposit‑guarantee scheme. You acknowledge that you bear the risk of loss if the safeguarding institution fails.
You may (a) receive tip proceeds into your Wallet (b) load additional funds via permitted payment methods (when enabled), and c) withdraw (redeem) them to a linked bank account. Minimums, maximums, and withdrawal fees are shown in the dashboard. We or our financial‑services partners may delay, limit, or refuse any load or redemption for risk, compliance, or technical reasons.
We may impose daily, weekly, or monthly limits on Stored Balance or transactions. We may place administrative holds or freeze Stored Balance without notice if required by law, court order, sanctions screening, or suspected fraud.
You must notify us at support@requite.tech within 60 days of any unauthorized debit or error. We will investigate and, where required by law, provisionally credit your Wallet while the investigation is pending.
Stored Balance does not earn interest unless we expressly offer a yield program in writing. If a yield program is offered, terms and APY will be disclosed separately.
We may deduct from your Wallet any amounts you owe to Requite under these Terms (including fees, chargebacks, and indemnified losses).
BASICALLY… Your Wallet is a handy stored‑value feature, not a bank account. You can load, spend, or withdraw funds, but balances aren’t FDIC‑insured and may be subject to limits.
We classify dormancy separately for (A) Community (Business) Balances and (B) Wallet Balances. In both cases, an account is deemed Dormant after 12 consecutive months without a sign‑in, payout initiation, load, withdrawal, or other qualifying user action.
A Community Balance is the pooled tip amount collected for a Community but not yet distributed.
Notice. We will attempt to notify the Community Administrator ("Admin") and any secondary contact on file at least 30 days before taking dormancy action.
Transfer to Admin. If the Admin responds, we will transfer the remaining Community Balance to the Community’s primary payout destination (linked bank account). Standard payout fees apply.
Fallback. If the transfer fails (e.g., closed account), we may hold the funds while we seek updated instructions or, where permitted, mail a check to the Admin’s last‑known address.
Escheat. If still unclaimed, funds will be remitted to the unclaimed‑property administrator of the Community’s state of registration.
A Wallet Balance becomes Dormant if the SP has not logged in or transacted for 12 months.
Notice. We will attempt to notify the SP (email or postal) at least 30 days before dormancy action.
Account Closure & Return. If the SP account becomes dormant, we may close the Wallet and attempt to return the balance to the SP’s primary funding source or mailing address, provided sufficient identifying information exists.
Escheat. Unclaimed funds will be escheated to the SP’s state of residency. If residency cannot be established, funds will be remitted to the State of Delaware.
Reclaiming Funds. After escheat, the SP must contact the state unclaimed‑property office to recover the balance. Requite has no liability once funds are remitted.
BASICALLY… If a Community or SP abandons their balance for one year, we’ll warn them, try to pay out or return the funds, and if that fails, hand the balance to the state as required by law.
You agree NOT to:
Violate any law, regulation, or Network Rule.
Facilitate tips related to illegal goods or services, money laundering, or terrorist financing, or any entity or individual listed on U.S. sanctions or watch lists (e.g., OFAC SDN)
Misrepresent your identity or the purpose of a transaction.
Reverse engineer, decompile, or hack the Services.
Interfere with security features or place excessive load on our infrastructure.
We may suspend or terminate Accounts engaged in prohibited activity and may report suspicious transactions to authorities.
Restricted transactions as defined in Federal Reserve Regulation GG are prohibited from being processed through your SimplyTip account or your relationship with Requite. Restricted transactions generally include, but are not limited to, transactions in which credit, electronic fund transfers, checks, or drafts are knowingly accepted by gambling businesses in connection with unlawful Internet gambling.
Requite retains all right, title, and interest in the Services and related technology. Subject to these Terms, we grant you a revocable, non‑exclusive, non‑transferable license to access and use the Services solely for your own lawful business purposes.
By submitting Content (e.g., business logos, profile photos, testimonials), you grant Requite a world‑wide, royalty‑free, sublicensable license to host, display, and use that Content to operate and improve the Services. You represent you have the necessary rights to grant this license. We may use any feedback you provide without restriction or compensation.
Certain features (e.g., location lookup or reader‑placement guidance) may display interactive maps or geolocation data supplied by third‑party mapping providers. Use of those features is subject to the provider’s end‑user terms and privacy policy. External links provided in the Services are for convenience only; Requite is not responsible for the content or practices of third‑party sites.
By submitting Content (e.g., business logos, profile photos, testimonials), you grant Requite a world‑wide, royalty‑free, sublicensable license to host, display, and use that Content to operate and improve the Services. You represent you have the necessary rights to grant this license. We may use any feedback you provide without restriction or compensation.
We follow industry standards (PCI DSS Level 1, E2EE, TLS 1.2+) and perform regular security audits. You must implement reasonable safeguards (up‑to‑date software, unique passwords, device security) and notify us within 24 hours of any suspected unauthorized access or security breach involving your Account.
Our Privacy Policy explains how we collect and process personal data. By using the Services, you consent to those practices.
We aim for high uptime but do not guarantee continuous availability. We may suspend or limit the Services for maintenance, upgrades, or force‑majeure events without liability.
Transaction receipts, security alerts, and other notices may be delivered via SMS, push notification, or email using third‑party communication platforms. Delivery is not guaranteed and may be delayed or blocked by carriers, spam filters, or network outages. Message and data rates may apply. Marketing SMS is sent only with your explicit consent and you may opt out at any time by replying STOP.
When a Guest initiates contact (for example by scanning a QR code and sending an SMS), that action constitutes consent for us to reply with transactional or relationship messages, such as ticket numbers, retrieval reminders, receipts, security alerts, or tip confirmations. These messages may be delivered via SMS or push notification using third‑party platforms. Delivery is not guaranteed and may be delayed or blocked by carriers, spam filters, or network outages. Message and data rates may apply. Marketing SMS is sent only with your explicit opt‑in; you may opt out at any time by replying STOP.
We may send Guests and Account holders:
Transactional / relationship emails (e.g., thank‑you confirmations, receipts, payout statements, security alerts).
Promotional emails on behalf of our Partners that invite a Guest to leave a review or add an optional tip via a deep link. Promotional emails will always include a clearly‑labeled unsubscribe link. Clicking the link will stop further promotional emails while still allowing essential transactional messages.
You will indemnify, defend, and hold harmless Requite and its affiliates, officers, directors, employees, and agents from and against any third‑party claim, damage, loss, or expense (including reasonable attorneys’ fees) arising out of or relating to: (a) your breach of these Terms; (b) your misuse of the Services; (c) your violation of any law, Network Rule, or the rights of a third party.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, REQUITE DISCLAIMS ALL WARRANTIES—EXPRESS, IMPLIED, OR STATUTORY—INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR‑FREE, OR FREE OF HARMFUL COMPONENTS.
TO THE FULLEST EXTENT PERMITTED BY LAW, REQUITE AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) FEES YOU PAID TO REQUITE DURING THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY OR (B) USD 100.
Some jurisdictions do not allow certain disclaimers or limitations; in such cases our liability will be limited to the maximum extent permitted by law.
14.1 Informal Resolution. Contact support@requite.tech first; most issues are resolved quickly.
14.2 Binding Arbitration. If we cannot resolve the dispute informally, you and Requite agree to resolve any claim arising out of or relating to the Services or these Terms by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be held in Austin, Texas, or by video conference.
14.3 Class‑Action Waiver. You and Requite agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
14.4 Opt‑Out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to support@requite.tech with subject line “Arbitration Opt‑Out.”
You may close your Account at any time via the dashboard. We may suspend or terminate your access immediately for (i) breach of these Terms, (ii) risk to security or fraud, or (iii) legal or compliance reasons. Sections 7–15 survive termination.
We may update these Terms from time to time. The date of last modification is stated in the header of these Terms of Service. Continued use after the effective date constitutes acceptance.
You may not assign or transfer these Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
If any provision is found unenforceable, it will be modified to reflect the parties’ intention while remaining enforceable; the rest of the Terms remain in effect. Our failure to enforce any right is not a waiver.
These Terms and any dispute are governed by the laws of the State of Texas without regard to conflict‑of‑laws rules, except that the Federal Arbitration Act governs Section 14.
Questions about these Terms?
Email: info@requite.tech
BASICALLY… Play fair, follow the rules, secure your account, handle your own taxes, and we’ll work hard to keep the service running smoothly. If something goes wrong, our liability is limited and any disputes go to arbitration.
